Customer Service

We have one of the best return policies in the business giving you a full 30 day trial period that starts when you receive your order for all NEW* items. “DropShip items are non-refundable and not returnable.”

At Music Store Live, we are proud to offer free shipping on just about everything we sell. 

Purchases made using Apple Pay or Google Pay are ineligible for partial refunds. Please contact our customer support team if you wish to return part of an order that was purchased using Apple Pay or Google Pay.